Barkbusters Handguard Mount for Triumph Tiger 1200 GT EXPLORER / RALLY EXPLORER (’22 on)

🛡️ 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝗣𝗲𝗿𝗶𝗼𝗱
• Barkbusters Handguard Mount for Triumph Tiger 1200 GT EXPLORER / RALLY EXPLORER (’22 on): covered under the manufacturer's (Barkbusters) warranty against manufacturing defects only, from the date of purchase
• No warranty of any other kind is provided on this product
• Roadle facilitates all warranty claims with the manufacturer — for any enquiries and support, write to official@roadle.in
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✅ 𝗖𝗼𝘃𝗲𝗿𝗮𝗴𝗲
• Warranty covers manufacturing defects only — no other coverage is provided
• Approved claims are resolved through the manufacturer — repair or replacement as determined by Barkbusters
• Coverage applies only to products purchased through Roadle
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⚙️ 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗗𝗲𝗳𝗲𝗰𝘁𝘀
• Faults in materials or workmanship present at the time of manufacture
• Examples: defective aluminium castings or welds, plastic moulding flaws, faulty hardware or finish failures not caused by use
• Defects are verified by the manufacturer before a claim is approved
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❌ 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀
• Everything other than manufacturing defects is excluded — no such warranty is provided
• Crash or impact damage, scratches, and normal wear and tear
• Damage from improper installation, misuse, neglect, or modifications
• Unauthorised alterations or repairs
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📝 𝗖𝗹𝗮𝗶𝗺 𝗣𝗿𝗼𝗰𝗲𝘀𝘀
• Email official@roadle.in to initiate a warranty claim
• Provide a video AND photos that clearly show the issue
• Include your original Roadle order details (order number and date)
• Roadle lodges the warranty claim with the manufacturer on your behalf; in some cases the product may need to be sent back
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👤 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Install the product as per the included mounting instructions (professional installation recommended)
• Use the product only as intended and do not modify it
• Report any defect promptly and retain the product and packaging until the claim is resolved
• Do not attempt repairs before the claim is assessed
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🧾 𝗣𝗿𝗼𝗼𝗳 𝗼𝗳 𝗣𝘂𝗿𝗰𝗵𝗮𝘀𝗲
• Original Roadle order details (order number and date) are mandatory for every claim
• Retain your invoice/order confirmation for the life of the product
• Claims cannot be processed without valid proof of purchase from Roadle

We offer fast and reliable shipping for all our riding gears and accessories. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-7 business days.

No unboxing video, no return/exchange. You must film continuously starting before the sealed parcel is opened, showing labels, all sides of the parcel, the seal being cut, the product/accessories/invoice, and the actual fault close-up.

Return Windows

• Damaged/faulty/wrong item: report within 12–48 hours of delivery (12 hours ideal)
• Change of mind: raise a request within 5 calendar days of delivery
• Ship it back: within 5–8 days after approval
• Hidden defects: covered anytime under manufacturer warranty / consumer law

Condition Required

Unused, unworn, unwashed, uninstalled — original tags, seals, brand box, accessories, manuals, and invoice all intact.

Category-Specific Rules

• Helmets: must be completely unused, seals/tags intact, never worn outdoors
• Apparel (jackets/pants/gloves/boots): unused, tags on, no odor/wear
• Electronics/intercoms: must be factory-sealed/unopened for change-of-mind; once opened, only faulty returns accepted
• Lights/performance parts: never installed, no mounting marks
• Luggage/crash guards: unused, uninstalled, hardware complete

Not Returnable (change of mind)

Used/worn items, opened electronics, mounted accessories, opened hygiene layers, consumables (oils/lubes), customized items, clearance/sale/offer items, and gift cards. (Genuine faults are always still covered, even on these.)

Refunds

• Default: store credit (full value, valid 1 year) — instant
• Cash refund option: only if the fault was Roadle's (damaged/wrong/defective) and paid online
• COD/partial-payment orders: store credit, or bank transfer for genuine-fault claims
• Timeline: refund initiated in 3–5 business days after approval; then UPI 1–3 days, cards ~5–7 days
• Deductions (change-of-mind only): flat 5% MDR return charge + actual return shipping cost. No deductions if the fault was Roadle's.

Exchanges

• First size exchange free (within 5-day window); second exchange ships both ways at customer's cost
• Wrong/faulty item → free replacement, Roadle pays shipping

Cancellations

• Free before dispatch, full refund
• After shipping, standard return process applies

Contact

• Support: support@roadle.in
• Phone: +91 96990 25969
• Grievance Officer: Tushar Jitendra Soni (same email/support line)

Full policy: https://roadle.in/pages/refund-return-cancellation-policy