Rynox Bastion Bionic Knee Guards - Advanced CE Certified Motorcycle Knee Protection Rynox Bastion Bionic Knee Guards: Advanced CE Certified Motorcycle Knee Protection

🛡️ 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝗣𝗲𝗿𝗶𝗼𝗱
• Rynox Bastion Bionic Knee Guards: 1 year warranty from the date of purchase/delivery
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✅ 𝗖𝗼𝘃𝗲𝗿𝗮𝗴𝗲
• Covers manufacturing defects only
• Valid only for products purchased at full printed MRP from authorised Rynox channels (Rynox Exclusive Stores, Authorised Dealers, Authorised Online Resellers, or the official Rynox webstore)
• Approved claims are resolved by repair of the product or store credit equal to the original MRP — no cash refunds
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⚙️ 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗗𝗲𝗳𝗲𝗰𝘁𝘀
• Faults in materials or workmanship present at the time of manufacture
• Examples: defective stitching, faulty zippers or buckles, delamination or coating failures not caused by use
• Confirmed only after physical verification of the product at a Rynox facility
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❌ 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀
• Normal wear and tear, improper care, or user errors
• Mishandling, misuse, or neglect
• Unauthorised alterations, repairs, customisation, or personalisation
• Accidental damage and material degradation that occurs after use
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📝 𝗖𝗹𝗮𝗶𝗺 𝗣𝗿𝗼𝗰𝗲𝘀𝘀
• Submit the Warranty Claim form on the official Rynox website before the warranty period expires
• Attach clear images of the product and the defect along with the claim
• The product is physically verified at a Rynox facility — final acceptance is decided after this inspection
• For reverse pickups, Rynox arranges return shipping; if you ship it yourself, courier costs are reimbursed as store credit up to a predetermined maximum
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👤 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Purchase only from authorised Rynox sales channels
• Use and care for the product as intended, following the provided care instructions
• Do not alter, modify, or attempt unauthorised repairs
• File any claim before the warranty period ends
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🧾 𝗣𝗿𝗼𝗼𝗳 𝗼𝗳 𝗣𝘂𝗿𝗰𝗵𝗮𝘀𝗲
• A valid and original tax invoice is mandatory for every warranty claim
• Retain your invoice for the entire warranty period
• Claims without valid proof of purchase from an authorised channel are not accepted

We offer fast and reliable shipping for all our riding gears and accessories. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-7 business days.

No unboxing video, no return/exchange. You must film continuously starting before the sealed parcel is opened, showing labels, all sides of the parcel, the seal being cut, the product/accessories/invoice, and the actual fault close-up.

Return Windows

• Damaged/faulty/wrong item: report within 12–48 hours of delivery (12 hours ideal)
• Change of mind: raise a request within 5 calendar days of delivery
• Ship it back: within 5–8 days after approval
• Hidden defects: covered anytime under manufacturer warranty / consumer law

Condition Required

Unused, unworn, unwashed, uninstalled — original tags, seals, brand box, accessories, manuals, and invoice all intact.

Category-Specific Rules

• Helmets: must be completely unused, seals/tags intact, never worn outdoors
• Apparel (jackets/pants/gloves/boots): unused, tags on, no odor/wear
• Electronics/intercoms: must be factory-sealed/unopened for change-of-mind; once opened, only faulty returns accepted
• Lights/performance parts: never installed, no mounting marks
• Luggage/crash guards: unused, uninstalled, hardware complete

Not Returnable (change of mind)

Used/worn items, opened electronics, mounted accessories, opened hygiene layers, consumables (oils/lubes), customized items, clearance/sale/offer items, and gift cards. (Genuine faults are always still covered, even on these.)

Refunds

• Default: store credit (full value, valid 1 year) — instant
• Cash refund option: only if the fault was Roadle's (damaged/wrong/defective) and paid online
• COD/partial-payment orders: store credit, or bank transfer for genuine-fault claims
• Timeline: refund initiated in 3–5 business days after approval; then UPI 1–3 days, cards ~5–7 days
• Deductions (change-of-mind only): flat 5% MDR return charge + actual return shipping cost. No deductions if the fault was Roadle's.

Exchanges

• First size exchange free (within 5-day window); second exchange ships both ways at customer's cost
• Wrong/faulty item → free replacement, Roadle pays shipping

Cancellations

• Free before dispatch, full refund
• After shipping, standard return process applies

Contact

• Support: support@roadle.in
• Phone: +91 96990 25969
• Grievance Officer: Tushar Jitendra Soni (same email/support line)

Full policy: https://roadle.in/pages/refund-return-cancellation-policy